The employee was holding back tears as he spoke about working at Starbucks. He wanted to quit, and he wanted a union.
Of course, people in the comments were not always sympathetic to his feelings. Some people had no sympathy, and others told him he just needed to stop being so soft.
There were also other people who agreed with him, saying that he was within his rights to be frustrated with Starbucks and his manager. Eight-hour shifts are not unusual but when you do it on top of being a full-time student, it can get to you.
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